FAQ

What does MMOROG® do?

Our site is the safest, easiest and best way to buy virtual currency online. As a most trusted game currency supplier, we are the largest seller of in game currency for online games such as FIFA GAME, WoW, RS, Diablo 3 , Final fantasy XIV, Guild Wars 2 etc. We offer really low prices, fast deliveries and great services. We has high reputation based on competitive price, safe & fast delivery and reliable and consistent customer service. We will give you great service, 24/7 customer support and the security that you need.

Is there Any discount for Big orders?

Of course, We have discount code for big order and our loyal customers. You can use the code when you place your order at our website. If you want the discount code, you can tell us on our facebook page, we will tell you how to get the discount code.

How do I check on the status of my order?

If you would like to track your order, please log into our live chat online service and one of our customer service representatives will assist you straight away, in real time. Or you can contact our customer service by sending email. We will try our best to help you get your game currency as soon as possible.

How do I know you're legit?

This is the most frequently asked question. Understandably so. Our is a professionally run business working throughout the week, we do not cut corners. For confirmation from our happy customers who have previously bought from us you can check out their genuine feedback by clicking on our Feefo tab in the bottom left hand corner of your screen. As for payment protection, we use the most secured 2048-bit secured SSL encryption which means none of your payment details can be intercepted or decrypted.

How do I buy Fifa Coins, WOW GOLD OR RS GOLD?

Well it’s simple, Once enter our Shop and select either the game currency and server you want. Select the amount of coins/gold you wish to buy and add them to your cart. Proceed to your cart and review your order to make sure everything is correct and then continue onto the checkout. In the checkout stage you can either create an account with us or checkout with a guest account. On the opposite side of the billing section you will be asked for the details of the player you have listed on the market so you will fill in all the player’s details. As soon as your payment is complete we will receive your order and deliver your game currency within 30 minutes maximum.

How long does it take to deliver my Game Currency?

We deliver the coins as fast as humanly possible! Our average delivery times is between 10-30 minutes! The delivery time will never be later than 24 hours!

You are out of stock, when will you have more?

We are rarely out of stock but in an unlikely case that we are then the chances are we're already contacting our sellers to purchase more for you to buy. After all, we're only the middleman between the buyers and sellers.

What payment options are available?

We only accept paypal. Using paypal can reduce the internet fraud. PayPal accounts are integrated advanced management capabilities, so you can easily control the details of each transaction.

What is PayPal and how does it work?

Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at paypal website and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide. If you pay your order successfully, you will receive an email from paypal, check this email, you will find your order info, invoice id, payment email and so on. Plz remember your invoice id and payment email.

I am using Paypal. Why Cannot I process the payment?

Paypal may be having some problems in processing funds. We will accept VISA payment and MasterCard payment at our site.

What are the possible reasons for delay?

A delay in shipping can be due to various reasons:

  • 1). Technical errors like internet down-time
  • 2). Your E-check payment hasn't been cleared yet. It can take up to a 4-7 business day for the funds to be cleared. Delivery will be made after payment has cleared.
  • 3). Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave the wrong name or wrong server. Delivery can only be made until the right information is given.

What you had better do?

It is important that you provide us with a valid email for us to contact you. We will not give your information to a third party. You had better remember your payment email, your order number, invoice id or Receipt id. If you have any question about your order, please offer us any one of these info so that we can check the order status for you in time.

What to do I still have some questions?

If you have any other questions, Please Feel free to email us as [email protected] for any other questions.